Wise Property Care Testimonials

Read on to find out the testimonials and reviews of what our customers have to say about Wise Property Care...

Testimonial: Pleasure working with your team...

From: Nikki Coutts - Aberdeen Considine
Date: 06.01.12

"I thought I would write to you in connection with the service in which you and your team have provided Aberdeen Considine during 2011.  We would like to thank you and all your hard working team for your support during the last year.  The staff and our clients have been exceptionally impressed with all survey reports, together with the actual works carried out by yourself and your team.

"It is a pleasure working with you and your team.  Heres to another very successful and productive year during 2012.

"Kind regards"

"Nikki Coutts
"Branch Manager"

Testimonial: Thank you for your invaluable advice...

From: Ms P Gormez Grant
Date: 15.08.11

"Thank you so much for your invaluable advice regarding the damp and mould issue in our cupboard.

"As the damage is extremely limited we do not think it warrants the expense and hassle of a complete cupboard rehaul, so we will deal with it by using a mould removal killer and anti damp paint as recommended by you.

"Thanking you once more for your expertise and advice.

"Best regards"

"Mr and Mrs Grant"

Testimonial: Very professional, polite and tidy...

From: Kinnell Family
Date: 03.08.11

"Just a quick thanks to the team at Wise Property Care and Lynx plumbing.  It was nice to see decent tradesmen working in my house.  Anyway a big thanks to both Alan's from Wise and Terry from Lynx plumbing .  I'm a plumber myself and the guys were very professional, polite and tidy.

"Many thanks",

"The Kinnell family"

Testimonial: Our thanks to your team

From: Dr Andrew Staines
Date: 16.02.11

"I was just emailing to say how good the positive pressure system you installed in our house has been over the last year. We had a bad case of condensation and mould in our sandstone terrace flat (Flat 2, 59 Feus Rd, Perth) and it was hard to see a viable solution. However after finding out about positive pressure systems and getting you in to assess our problem and install a system the problem has reduced dramatically.

"It' is not often I get back in touch with companies after having some work done but i'd just like to say thanks for solving our condensation problem and associated damp/mould.

"Dr Andrew Staines"

Testimonial: Our thanks to your team

From: Mr and Mrs Spencer
Date: 20.12.10

"Please convey our thanks to all at Wise Property Care for the work carried out our floor in our kitchen, especially to your technicians Craig and Stephen for their efficient way they dealt with things in the bad weather.

"All the best for 2011"
Mr and Mrs Spencer

Testimonial: pleased with the work

From: Mrs Ferguson
Date: 01.11.10

"Just a quick note to say how pleased I am with the work which has been done at my home.

It all went very smoothly thanks to Stuart McGinlay's organisational skills and it certainly removed a lot of stress for me.

Your technician Peter Morris was great and dealt very well with the other sub contactors you organised including Jamie the plasterer, Steven the plumber, the stonemason and the drain cleaner...who were all excellent.

I hope I can sit back now and wait for the house to sell."

Thanks again,

Kind regards
Mrs Ferguson

Testimonial: impressed with your surveyor

From: Mrs J Bruce
Date: 22.10.10

"Just writing to say how very impressed I am with your service.  I rang the Dundee number yesterday and spoke to a very helpful lady and today your surveyor, Mr Stewart, came to look at the problem. He checked thoroughly and assured me that there was no woodworm in the area, he took his time to answer my questions and then said there would be no charge for his visit. I have kept the business card and would not hesitate to call the company in the future and will certainly recommend you to others. 

"Thankyou again."

Kind regards
Mrs J Bruce

Testimonial: outstanding service from your surveyor 

From: C.Bell
Date: 10.09.10

"Following a visit from your surveyor, Roddy McKenzie, this afternoon I felt I had to write to say how impressed I was with the professional service offered by Wise Property Care. Not being in the trade myself I was somewhat alarmed when a joiner told me this morning that I had a serious damp issue that would affect the work he was undertaking for me. I wasn't quite sure where to turn but when I called your Barrhead office I was told within a short time that a surveyor would be out to have a look at the problem this afternoon.

"Roddy was both friendly and extremely professional, and immediately put my mind at ease. He went that extra mile to check out various potential issues and I felt his honest, no nonsense, advice was a breath of fresh air. At this stage there does not appear to be any remedial work required, however, I would have no hesitation in coming back to Wise Property Care should I need any further assistance regarding my property, nor would I have any problem in recommending your services to others.

"Thank you again for your quick and professional response."

Kind regards
C Bell

Testimonial: condensation mould kit and helpful surveyor

From: Mrs Odette Raymond Gladstone
Date: 02.08.10

"To whom it may concern

"My flat was recently vacated by the tenants and when I went to see my property I was very shocked and upset to discover that the walls were covered everywhere by a thick black fungus! I was in despair as to how to proceed cleaning this growth until my husband found Wise Property Care after a search on the internet.

"We contacted the company and the area surveyor, a Mr Derek Marshall, called to see the damage. He was very kind, helpful and very reassuring and identified the problem as being caused by condensation due to a total lack of ventilation. He advised us to use one of the company's condensation mould kits. We purchased this product and followed Mr Marshall's instructions to the letter and the results were really fantastic! The walls are now back to normal!

"I can warmly recommend Wise Property Care to anyone who has a problem with either condensation mould or fungus and cannot thank Mr Marshall enough for his help and advice.

"Yours gratefully"
Mrs Odette Rayond Gladstone

Testimonial: outstanding service

From: J. Jamieson
Date: 22.07.10

"Dear Sir/Madam,

"Just wanted to let you know that we had outstanding service from the team that came to Gower St to fix the damp problem on the back wall.

"You technicians Craig Murray, James Pender and Gordon the electrician all turned up on time (they actually were early most days waiting to get started), and were really helpful. They minimised any mess and carried out the work in a really professional manner. I was really impressed."

"Thank you for your help".
J. Jamieson

Testimonial: helpfulness of your Glasgow team

From: J. Ralston
Date: 09.06.10

"I would like to pass on my sincere thanks to Wise Property Care and especially Derek MacLeod who's organisation of the job was first class. He pulled out all the stops to get the job done and it really puts my faith into companies like Wise Property Care who delivered a first class service."

Testimonial: Helpfulness of your surveyor

From: J. McDonald
Date: 27.05.10

"Dear Sir/Madam,

"I am just writing to commend your surveyor Roddy McKenzie. His helpfulness an advice put my mind at rest and nothing was too much trouble for him. He also arrived on both days when he said he would.

"It was a pleasure to deal with your company and I would have no hesitation in recommending Wise Property Care to friends and family.

"Thank you for your help and especially to Roddy McKenzie.

"Your Faithfully"
J. McDonald

Teatimonial: surveyor visit

From: B. Preston
Date: 05.04.10

"Dear Sirs

"My wife and I felt we had to write to say how pleased we were with the service we received from your company.

Your surveyor arrived on time and carried out a well informed survey in a very courteous manner despite the survey being a bit of a waste of time in that it did not confirm our worst fear of severe water damage and rot. Despite this Michael completed the survey and gave us useful advice on how to treat the problem and what to look for in case of a recurrence at that site or elsewhere in the house, which is 150 years old. You can rest assured that should we, or our neighbours have a problem in the future we will not hesitate to call you.

"It was a pleasure getting such good service, which is not always the case with other companies.

"Thanks for your assistance"

Bob

Testimonial: Re: Condensation

From: K. Young
Date: 25.02.10

"Hello, Karen!

"Thank you very much for the information, which is a great help. I will try the steps advised and to air the rooms in question more thoroughly and daily.

"I much appreciate your advice and knowledge of the problem. Should we require work to be done in the future, I will most certainly contact you at Wise Property. Thanks again and all the best for 2008 and way beyond. You have been amazing and it is just good to know that there are professionals in your line of work, who can identify and fix property problems with speed and expertise.

"Kind regards"
K. Young

Testimonial: survey thank you..

From: C. Smurden
Date: 21.01.10

"Dear Sirs,

"I am not normally one for following up on any services provided to me but I feel I have to send this email to you to thank you for the superb service I received from your company today (25th April 08).

"I had a small patch of 'damp' on an external wall which I had another local company come to survey the previous day and was told it would require extensive work to correct the situation with removal of cement render inside along with the application of a waterproof membrane which I found a bit strange because the patch in question was only about 18" square!!!

"Anyway I never accepted the first quote which I was told would be 'in the hundreds' of pounds to correct so I contacted your company at about 4pm on the Thursday and arranged for your surveyor to attend my property the next day at 10am. This was duly done and your surveyor attended at the stated time. The situation was explained to him and a visual inspection was carried out. During this inspection a conversation took place between us and I was not spoken to like and idiot or someone who knew nothing about the problem. Following a complete visual survey it was relayed to me what the problem was - ingress of rain water through the window frame seals - and how to remedy the situation which would cost me about £10.

"I must thank you and the surveyor for his honesty and integrity and please do not hesitate to use me as a referee if anyone requires a third party independent reference. I was /am more than impressed with the service I received and would be happy to relay my thoughts to anyone else. Please accept my thanks again to all concerned the receptionist, surveyor and all... If I ever require the services of one of your guys I will not hesitate to use you or recommend you.

"Thanks once again

"Yours Sincerely"
C. Smurden

Testimonial: White Preservation team

From: G. Stewart

"Dear Gavin,

"May I thank you for your personal attention and for your colleagues Jimmy and Colin for undertaking the installation of a chemical damp proof course and common furniture beetle treatment to the property at Kingsbarns.

"Jimmy and Colin were a delight to have undertaking the work. I cannot praise them more highly for their care and attention during the contract. I would also like to thank Laura for her helpful advice and after-sales attention.

"May I ask you to express my thanks to both Jimmy and Colin as I did not have the opportunity to personally thank them the way I would have wanted when they departed as I was giving instructions to my main contractor in the upstairs of the property when they both shouted up their farewell.

"I will have no hesitation in recommending you and your company to others.

"Yours sincerely"

 G. Stewart

More testimonials about Wise Property Care

A Young, Ref: Your surveyor in Dundee
"This is to express my appreciation of Fraser Stewart's helpful advice following your surveyors inspection of the property yesterday. Please pass to him my thanks." 

Mr Steven Cassidy, Ref: Perth and Dundee team
"The service was of a high standard and I felt Fraser stretched to accomadate our needs, this in mind we will use your services again.".  

Mr Paul Haslett, John Wheatley Collage, Ref: Wise Property Care technicians
"Could you pass on my thanks the the guys that were in working on the building for us. They were all very clean and tidy while working, kept us informed of the stages of the job and always very curtious with our staff.". 

H. McAvoy, Ref: Edinburgh Branch
"The work was all carried out yesterday thank you. I just wanted to drop you a note to say how helpful your technician was who did the work and how clean and tidy he left the area. It was most appreciated.". 

Mrs I Mackay, Ref: Glasgow Branch
"The surveyor from the onset was professional and inspired trust.  The competitors were mostly unimpressive and for my investment, it was crucial that the job was done well.  The technicians once the work start were also very pleasant ans accommodating.  I would happly recommend Wise Property Care and use you again".

Ref: Edinburgh Branch
"Many thanks.  Ian and james, your technicians, were very friendly, efficient and thoughtful.  Very good service".

Ref: Glasgow Branch
"Outstanding overall.  Work completed on time and within agreed time period.  No mess left.  The technician really was excellent and explained what was happening.  Very helpful".

Mrs M Torrance, Ref: Edinburgh Branch
"Thank you very much for sorting this damp problem out so quickly. The men were very careful and tidy and dust was minimal. They had finished the re-building by 1.30 pm yesterday and the plastering by 1030 am today which was much faster than your estimate of 5 days! We are most grateful".

Mrs E Garrod Bonnyrigg, Ref: Edinburgh Branch
"Thank you for carrying out the repairs to my flat so well. I have found all the staff from start to finish polite, helpful and efficient. I would not hesitate to recomment Wise Property Care in the future if anyone I know should have a damp problem they canot solve themselves". 

Mrs Cartmell & Mr Donnachie,  Ref: Kirkcaldy Branch
"Surveyor was first class plus the work was to a high standard. Thank you"

K. Dunn, Ref: Glasgow Branch
"the technicians who undertook the work were willing and not at all ‘put out' when it became clear that the work involved in emptying the loft void would take much longer and considerably dirtier than originally envisaged. I am grateful to the firm that the work was undertaken both expeditiously and professionally"

Ref: Glasgow Branch, (Craggs Road, Paisley)
"Anytime I have phoned, the wise team have been more than helpful. The service was efficient and quick. Workmanship to a high standard. Very pleased with the company's service overall"

E Wilson, Ref: Edinburgh Branch
"I would like to thank everyone involved for the pleasant and efficient way they carried out this work, in what I can only describe as a most stressful time".

C. Archibald, High Street, Dalkeith; Ref: Edinburgh Branch
"I would just like to personally thank your surveyor for all his help on the job. I am living in Dublin and the work was undertaken on my property in Midlothian, which made things more complicated plus potentially very stressful. However, your surveyor kept me updated and informed throughout the whole time and in a very professional and friendly manner, for which I am extremely grateful"

J. Campbell, Blacklaw Road, Dunfermline; Ref: Kirkcaldy Branch
"The team at your Dunfermline office exceeded our expectations. They kept us up to date at every stage and went out of their way to accommodate our urgent need for repairs. Service was outstanding"

Mrs S. Collins, Falkland; Ref: Kirkcaldy Branch
"Your workmen were really helpful and friendly"

P. Murney, Greenock Road, Paisley; Ref: Glasgow Branch
"I have been extremely pleased with your company - especially the professionalism and integrity of your surveyor. Also, a special mention of the excellent hard work and honestly of Kenny the Technician".

T. Chisholm, Dowanhill St, Glasgow; Ref: Glasgow Branch
"I will be using Wise in the future and recommending them to others".

R. Paterson, Rannoch St, Glasgow; Ref: Glasgow Branch
"The Technicians on sight were always willing to discuss and keep us in the loop. They respected that this was our home".

P. Sharp, Damube St, Edinburgh; Ref: Edinburgh Branch
"The quick response to carry out the work was much appreciated".

Dr Milner, Dalgety St, Edinburgh; Ref: Edinburgh Branch
"I was particularly impressed by the prompt time keeping and cleanliness of the work completed. I was recommended Wise Property Care and I would recommend them to others".

Ref: Kirkcaldy Branch
"This is the third time which White Preservation have done work for us and we have been consistently impressed by the standard of the work and efficiency of the staff"

Mr Dodd, Oase Av, St Andrews; Ref: Kirkcaldy Branch
"I was impressed by the competence and speed the whole job was done in".

Mr & Mrs Williamson, Mill Wynd, Lundin Links; Ref: Kirkcaldy Branch
"Friendly, professional and reliable...thank you very much"

Ms Hammari, Edina St, Edinburgh; Ref: Edinburgh Branch
"Very efficient and courteous workman & efficient replies to email enquiries by all parties concerned. Thanks for all your help".

M. Paterson, Battery Road, Edinburgh; Ref: Edinburgh Branch
"Excellent service and very fast".

Ms Strachan, Landscape View, Edinburgh; Ref: Edinburgh Branch
"I was really impressed by your response plus by the professionalism of your workmen. I would be happy to recommend your service to others"

Miss Risino, Ashley Terr, Edinburgh; Ref: Edinburgh Branch
"The workmen were punctual, courteous, polite and clean! I would recommend to anyone. Wise have reinstated my faith in workmen".

Ms M Mackenzie, Kirk Road, Bathgate; Ref: Edinburgh Branch
"Very good service. All tradesmen were prompt, efficient & polite"

Mrs Church, Hillview St, Glasgow; Ref: Glasgow Branch
"We were more than happy with the professional way the whole operation was carried out from beginning to end. A breath of fresh air in this day & age".

Mrs Feilden, King St, Stanley; Ref: Central Branch
"The work was completed quickly and left me feeling confident with regard to my Guarantee and how I feel about inhabiting the property. Many thanks".

J. Thomson, Don St, Aberdeen; Ref: Aberdeen Branch
"As ever, great and friendly service".

Mrs McGarvey, Templehill, Troon; Ref: Glasgow Branch
"Thanks for the efficient service + patient explanations"

Mr Chittick, Gilmerton Dykes Terr, Edinburgh; Ref: Edinburgh Branch
"Thanks for the speed, courtesy and quality of the job".

A. McGhynn, Emily Dr, Motherwell; Ref: Glasgow South Branch
"It was a pleasure dealing with your surveyor and he explained everything thoroughly".

MS Joan Napier, McDonald Rd, Edinburgh; Ref: Edinburgh Branch
"All the workmen were very professional, polite and punctual. No one asked for a cuppa! All did a good job".

Mr & Mrs McGarry, Preston Cres, Inverkeithing; Ref: Kirkcaldy Branch
"Good efficient service".

Mr P O'Brian, Balmoral Pl, Leven; Ref: Kirkcaldy Branch
"When we bought our house we thought getting damp proofing done sounded like a nightmare, but your company was fantastic and done a great job. We had nothing to worry about. Thank you".

A. Hodge, Wellington Rd, Aberdeen; Ref: Aberdeen Branch
"Workmen were thoughtful regarding other works to be carried out and professional at all times".

E. Smith, Ansen Av, Falkirk; Ref: Edinburgh Branch
"Staff very courteous, quick, efficient and very high standard of workmanship from your tradesmen".