Wise Property Care Testimonials

Read on to find out what our customers have to say about us...

From: B. Preston

Subject: Surveyor visit - Michael Gourlay

"Dear Sirs

"My wife and I felt we had to write to say how pleased we were with the service we received from your company. Your surveyor

arrived on time and carried out a well informed survey in a very courteous manner despite the survey being a bit of a waste of time in that it did not confirm our worst fear of severe water damage and rot. Despite this Michael completed the survey and gave us useful advice on how to treat the problem and what to look for in case of a recurrence at that site or elsewhere in the house, which is 150 years old. You can rest assured that should we, or our neighbours have a problem in the future we will not hesitate to call you.

"It was a pleasure getting such good service, which is not always the case with other companies.

"Thanks for your assistance"

Bob

From: K. Young

Subject: Re: Condensation

"Hello, Karen!

"Thank you very much for the information, which is a great help. I will try the steps advised and to air the rooms in question more thoroughly and daily.

"I much appreciate your advice and knowledge of the problem. Should we require work to be done in the future, I will most certainly contact you at Wise Property. Thanks again and all the best for 2008 and way beyond. You have been amazing and it is just good to know that there are professionals in your line of work, who can identify and fix property problems with speed and expertise.

"Kind regards"
K. Young

From: C. Smurden

Subject: survey thank you..

"Dear Sirs,

"I am not normally one for following up on any services provided to me but I feel I have to send this email to you to thank you for the superb service I received from your company today (25th April 08).

"I had a small patch of 'damp' on an external wall which I had another local company come to survey the previous day and was told it would require extensive work to correct the situation with removal of cement render inside along with the application of a waterproof membrane which I found a bit strange because the patch in question was only about 18" square!!!

"Anyway I never accepted the first quote which I was told would be 'in the hundreds' of pounds to correct so I contacted your company at about 4pm on the Thursday and arranged for your surveyor to attend my property the next day at 10am. This was duly done and your surveyor attended at the stated time. The situation was explained to him and a visual inspection was carried out. During this inspection a conversation took place between us and I was not spoken to like and idiot or someone who knew nothing about the problem. Following a complete visual survey it was relayed to me what the problem was - ingress of rain water through the window frame seals - and how to remedy the situation which would cost me about £10.

"I must thank you and the surveyor for his honesty and integrity and please do not hesitate to use me as a referee if anyone requires a third party independent reference. I was /am more than impressed with the service I received and would be happy to relay my thoughts to anyone else. Please accept my thanks again to all concerned the receptionist, surveyor and all... If I ever require the services of one of your guys I will not hesitate to use you or recommend you.

"Thanks once again

"Yours Sincerely"
C. Smurden

From: G. Stewart

Subject: White Preservation Team

"Dear Gavin,

"May I thank you for your personal attention and for your colleagues Jimmy and Colin for undertaking the installation of a chemical damp proof course and common furniture beetle treatment to the property at Kingsbarns.

"Jimmy and Colin were a delight to have undertaking the work. I cannot praise them more highly for their care and attention during the contract. I would also like to thank Laura for her helpful advice and after-sales attention.

"May I ask you to express my thanks to both Jimmy and Colin as I did not have the opportunity to personally thank them the way I would have wanted when they departed as I was giving instructions to my main contractor in the upstairs of the property when they both shouted up their farewell.

"I will have no hesitation in recommending you and your company to others.

"Yours sincerely"

 G. Stewart

More Wise Tesimonial Statements... 

Mrs I Mackay, Ref: Glasgow Branch
"The surveyor from the onset was professional and inspired trust.  The competitors were mostly unimpressive and for my investment, it was crucial that the job was done well.  The technicians once the work start were also very pleasant ans accommodating.  I would happly recommend Wise Property Care and use you again".

Ref: Edinburgh Branch
"Many thanks.  Ian and james, your technicians, were very friendly, efficient and thoughtful.  Very good service".

Ref: Glasgow Branch
"Outstanding overall.  Work completed on time and within agreed time period.  No mess left.  The technician really was excellent and explained what was happening.  Very helpful".

Mrs M Torrance, Ref: Edinburgh Branch
"Thank you very much for sorting this damp problem out so quickly. The men were very careful and tidy and dust was minimal. They had finished the re-building by 1.30 pm yesterday and the plastering by 1030 am today which was much faster than your estimate of 5 days! We are most grateful".

Mrs E Garrod Bonnyrigg, Ref: Edinburgh Branch
"Thank you for carrying out the repairs to my flat so well. I have found all the staff from start to finish polite, helpful and efficient. I would not hesitate to recomment Wise Property Care in the future if anyone I know should have a damp problem they canot solve themselves". 

Mrs Cartmell & Mr Donnachie,  Ref: Kirkcaldy Branch
"Surveyor was first class plus the work was to a high standard. Thank you"

K. Dunn, Ref: Glasgow Branch
"the technicians who undertook the work were willing and not at all ‘put out' when it became clear that the work involved in emptying the loft void would take much longer and considerably dirtier than originally envisaged. I am grateful to the firm that the work was undertaken both expeditiously and professionally"

Ref: Glasgow Branch, (Craggs Road, Paisley)
"Anytime I have phoned, the wise team have been more than helpful. The service was efficient and quick. Workmanship to a high standard. Very pleased with the company's service overall"

E Wilson, Ref: Edinburgh Branch
"I would like to thank everyone involved for the pleasant and efficient way they carried out this work, in what I can only describe as a most stressful time".

C. Archibald, High Street, Dalkeith; Ref: Edinburgh Branch
"I would just like to personally thank your surveyor for all his help on the job. I am living in Dublin and the work was undertaken on my property in Midlothian, which made things more complicated plus potentially very stressful. However, your surveyor kepted me updated and informed throughout the whole time and in a very professional and friendly manner, for which I am extremely grateful"

J. Campbell, Blacklaw Road, Dunfermline; Ref: Kirkcaldy Branch
"The team at your Dunfermline office exceeded our expectations. They kept us up to date at every stage and went out of their way to accommodate our urgent need for repairs. Service was outstanding"

Mrs S. Collins, Falkland; Ref: Kirkcaldy Branch
"Your workmen were really helpful and friendly"

P. Murney, Greenock Road, Paisley; Ref: Glasgow Branch
"I have been extremely pleased with your company - especially the professionalism and integrity of your surveyor. Also, a special mention of the excellent hard work and honestly of Kenny the Technician".

T. Chisholm, Dowanhill St, Glasgow; Ref: Glasgow Branch
"I will be using Wise in the future and recommending them to others".

R. Paterson, Rannoch St, Glasgow; Ref: Glasgow Branch
"The Technicians on sight were always willing to discuss and keep us in the loop. They respected that this was our home".

P. Sharp, Damube St, Edinburgh; Ref: Edinburgh Branch
"The quick response to carry out the work was much appreciated".

Dr Milner, Dalgety St, Edinburgh; Ref: Edinburgh Branch
"I was particularly impressed by the prompt time keeping and cleanliness of the work completed. I was recommended Wise Property Care and I would recommend them to others".

Ref: Kirkcaldy Branch
"This is the third time which White Preservation have done work for us and we have been consistently impressed by the standard of the work and efficiency of the staff"

Mr Dodd, Oase Av, St Andrews; Ref: Kirkcaldy Branch
"I was impressed by the competence and speed the whole job was done in".

Mr & Mrs Williamson, Mill Wynd, Lundin Links; Ref: Kirkcaldy Branch
"Friendly, professional and reliable...thank you very much"

Ms Hammari, Edina St, Edinburgh; Ref: Edinburgh Branch
"Very efficient and courteous workman & efficient replies to email enquiries by all parties concerned. Thanks for all your help".

M. Paterson, Battery Road, Edinburgh; Ref: Edinburgh Branch
"Excellent service and very fast".

Ms Strachan, Landscape View, Edinburgh; Ref: Edinburgh Branch
"I was really impressed by your response plus by the professionalism of your workmen. I would be happy to recommend your service to others"

Miss Risino, Ashley Terr, Edinburgh; Ref: Edinburgh Branch
"The workmen were punctual, courteous, polite and clean! I would recommend to anyone. Wise have reinstated my faith in workmen".

Mr & Mrs Rotary, Blackford Glen Road, Edinburgh; Ref: Edinburgh Branch
"Tour surveyor was very helpful throughout and provided excellent advice/assistance before and after the treatment".

Ms M Mackenzie, Kirk Road, Bathgate; Ref: Edinburgh Branch
"Very good service. All tradesmen were prompt, efficient & polite"

Mrs Church, Hillview St, Glasgow; Ref: Glasgow Branch
"We were more than happy with the professional way the whole operation was carried out from beginning to end. A breath of fresh air in this day & age".

Mrs Feilden, King St, Stanley; Ref: Central Branch
"The work was completed quickly and left me feeling confident with regard to my Guarantee and how I fell about inhabiting the property. Many thanks".

J. Thomson, Don St, Aberdeen; Ref: Aberdeen Branch
"As ever, great and friendly service".

Mrs McGarvey, Templehill, Troon; Ref: Glasgow Branch
"Thanks for the efficient service + patient explanations"

Mr Chittick, Gilmerton Dykes Terr, Edinburgh; Ref: Edinburgh Branch
"Thanks for the speed, courtesy and quality of the job".

A. McGhynn, Emily Dr, Motherwell; Ref: Glasgow South Branch
"It was a pleasure dealing with your surveyor and he explained everything thoroughly".

MS Joan Napier, McDonald Rd, Edinburgh; Ref: Edinburgh Branch
"All the workmen were very professional, polite and punctual. No one asked for a cuppa! All did a good job".

Mr & Mrs McGarry, Preston Cres, Inverkeithing; Ref: Kirkcaldy Branch
"Good efficient service".

Mr P O'Brian, Balmoral Pl, Leven; Ref: Kirkcaldy Branch
"When we bought our house we thought getting damp proofing done sounded like a nightmare, but your company was fantastic and done a great job. We had nothing to worry about. Thank you".

A. Hodge, Wellington Rd, Aberdeen; Ref: Aberdeen Branch
"Workmen were thoughtful regarding other works to be carried out and professional at all times".

E. Smith, Ansen Av, Falkirk; Ref: Edinburgh Branch
"Staff very courteous, quick, efficient and very high standard of workmanship from your tradesmen".