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Burst water pipes

Burst Water PipesDo you have water damage from a burst water pipe because of the freezing weather? If so, this is classed as a water emergency and it can cause serious damp and water damage to your home. If however, you have discovered you have a frozen water pipe, click on the following link for information and help on frozen water pipes.

What to do if you have a burst water pipe

The following steps describe what you should do as soon as you discover a burst water pipe:

1. Turn off the water supply

  • Turn off the main stop tap. Normally you should find this under the kitchen sink or where the service pipe enters your home
  • Drain the system. Turn on all your cold taps
  • If water is coming from the ceiling, catch the dripping water in a bucket. Punch a hole in the ceiling to let water out if it starts to bulge

2. Turn off water heating systems

  • Switch off the central heating, immersion heater and any other water heating systems
  • If the central heating uses solid fuel, let this die out
  • Once water heating has shut down, turn on the hot taps to help drain the system

3. Turn off the electrics

If the water has leaked near your electrics, switch off the mains immediately. If it is wet, DO NOT touch them! Electrical wiring caused by water damage can be very dangerous. Call a professional to repair the damage

4. Check your floorboards and timber for water damage

If water has been leaking through for some time, your floors, timber beams or ceiling may be water damaged. Be careful, rooms may not be safe to enter. Have a damp and timber specialist survey your property to check timber using a damp meter. Without a proper check of the property, water damaged areas may be left to fester and may lead to wet rot.

More information and help regarding water damage from burst water pipes

Burst water pipes - speak to an expert about your floorboards and timberFor help or information regarding any water damage to your property from a burst water pipe, contact Wise Property Care on 0800 65 22 678 or find your local branch.

Alternately, visit the following web pages for information and help with on frozen water pipes, rising damp treatment, damp proofing, penetrating damp, condensation treatment or basement waterproofing.