Help and advice on finding the right damp specialist


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How do i choose the right Damp Specialist?

If you notice signs of damp in your home, we would always recommend contacting a damp specialist who is qualified to determine the cause of the damp issue and recommend a suitable treatment plan. However, with several companies out there claiming to be “damp specialists”, how can you determine which damp specialist to choose to inspect your property?

Here are some guidelines you can follow to give you a greater indication of which damp specialists you should trust.

  1. Check the Accreditations of a Damp Specialist
  2. Is You Damp Specialist Professionally Qualified?
  3. Ensure your Damp Treatment Includes a Guarantee
  4. Check Reviews
  5. Check they Have Local Surveyors

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1. Check the Accreditations of a Damp Specialist

When choosing a damp specialist, the first and most important step is to research the accreditations of the company.

The Property Care Association (PCA) is the public trade body for damp proofing and other property remediation services. The PCA offers a guide of approved property care contractors in the U.K who have proven the competency of their services. Becoming a PCA approved trader is a thorough process where traders must meet high standards in order to gain PCA status. To retain PCA membership, members must pass regular quality checks, giving you peace of mind that a specific damp specialist can be trusted to inspect your property.

“Which? Trusted Trader” is a scheme run by popular consumer group “Which?”. This accreditation also requires traders to pass a strict assessment process.

Which? also offer an independent reviews service, and this gives potential customers an insightful indication of how a damp specialists treats their customers. Using a “Which Trusted Trader” also gives the customer the benefit of access to the Dispute Resolution Ombudsman, an independent body responsible for investigating unresolved complaints about any damp specialist that has “Which Trusted Trader” status. This offers customers an additional layer of protection for any problems which arise, a service that would not be available if the trader in question was not endorsed by “Which?”.

Another part of the Which? assessment is undertaking a credit report. This is another reason to always look for a Which? approved trader as it gives you confidence that the trader is financially secure and will be able to honour any guarantee on damp treatments.

Other reputable trade bodies to look for include TrustMark, Constructionline and Safe Contractor.

2. Is Your Damp Specialist Professionally Qualified?

In addition to company accreditations, it is wise to research the qualifications of a damp specialist before allowing them to inspect your property. We recommend always ensuring that a damp specialist has surveyors that have received their CSTDB or CSRT qualification. Formerly known as Certified Surveyor in Remedial Treatment (CSRT), Certified Surveyor of Timber and Dampness in Buildings (CSTDB) is a professional qualification in the property preservation industry for surveyors.

Ensuring that the damp specialist you choose has an industry recognised professional qualification will give you greater peace of mind. You will know you are trusting your property to the right hands and will receive accurate professional advice on how to deal with your damp problems.

3. Ensure all damp treatments include a guarantee

Once you feel confident you have found a reputable damp specialist, the next step is to ensure the damp specialist in question offers a guarantee for all damp treatments. In the rare cases where a damp treatment fails and is left ignored, it can spread and lead to other property problems, making the treatment process more expensive in the long run. Therefore it is important to know that if any works carried out fail in the future that you have a real and meaningful guarantee and will not be left with an expensive treatment bill down the line.

4. Check Reviews

If you need assurances over the competency and quality of the services provided by a damp specialist, don’t hesitate to research them on an independent review site such as Trustpilot or Google’s own Google My Business platform. This will allow you to get an unbiased account from several previous customers. A reputable and reliable damp specialist should be listed on such websites and have positive reviews from previous customers.

5. Check they have local surveyors

Local knowledge is absolutely vital when it comes to damp proofing. Local surveyors and technicians will know about things like the direction of wind driven rain, localised underground vibrations, common building materials used in local properties and how these things will affect the type of treatment or solution your property needs.

Hiring from a contractor who employs local teams ensures that your preservation surveyor is offering a solution for your property not just a generic solution for any property.

Do you need a damp specialist?

If you require a damp specialist that fulfils the above criteria, then don’t hesitate to contact property preservation specialists Wise Property Care on 0808 256 7874 or fill out our brief enquiry form and one of our damp specialists will be in touch.

Do not just take our word for it though. Feel free to research Wise Property Care before contacting our damp specialists to confirm our accreditations, qualifications, meaningful 20 year guarantees and reviews.

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